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To add a testimonial of your own, submit it on the Customer Survey page.
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"I purchsed a 2010 heritage on June 11 and after feeling guilty one week later, came back to trade in my wife's 2006 Deluxe on a new 2010 Deluxe.It was a pleasure to work with Chad and Sheri. Jeremiah went the extra mile on my chrome wheel question to get the answer..Great experience. Even though we live in Mlwaukee, Sauk prairie is our dealer. P. S. Sent my friend up to see Chad and he left with a new Classic.Keep up the good work, see you at the 1000 mi. service."
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By: jeff milwaukee, WI
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"I have been very pleased with the dealership since I got my 2010 Ultra Classic. Keep up the great job."
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By: Dennis Sun Prairie, WI
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"SPHD is by far the BEST dealership I have ever delt with. I have been dealing on bikes throughout a 400mile radius and they are by far the greatest. Jeremiah is the best salesman I have ever met he goes the extra mile for his customers!! Sheri is also a treat to work with!! Thanks Again guys I will NEVER shop anywhere else!!!
Clint N -Pardeeville,Wi"
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By: Clint Pardeeville, WI
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"incredable-thats the only way I can discribe this place...totaly honest,knowegable,here to take care of you people.If you have a question they take the time ,till you understand.grate advise,Im on my third ride,the last two purchased from sauk,if it has to do with harley,they have my business.if you want to feel at home .....drop in, the coffee's on"
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By: norm wisconsin dells, WI
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"Thank you all for making mine and my wife's buying experience the best. I am located 3 hours away, and could have easily bought from one of 4 different dealerships located with in 45 minutes or less. The reason we bought from you is your Customer Service. From the Owner to the Service men you were unbelievable. Thank you for making our buying experience the best. "
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By: James GREEN BAY, WI
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"where do we even start, everyone at sauk is just awsum this was our second bike purchase, wish we had purchased the first from you guys, but live and learn as they say.
everyone knows the product, and are always so helpfull and friendly, and even after the purchase we didnt become just another number, unlike our experience with the dealer we purchased our first bike from, sauk has an awsum team and they love what they do and it shows, keep up the great work, we look forward to many years together with you all"
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By: john /wendy monroe, WI
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"Thank you Jeremiah,Sheri, and Wolf. You guys rock!"
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By: Franz Black Earth, --
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"Everyone at the dealership has been outstanding. Al (sales), JR (finance), Brad & Don (service), and all the girls in motorclothes are incredible."
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By: Richard Prairie du Sac, WI
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"THANKS FOR CHANGING YOUR HOURS BACK!!
As a business owner myself I know this economy has been hard on all of us and there are days when you aren't as busy as you would like to be...but glad to see you have been able to go back to being open on Sunday and Mondays...may you have a very BUSY holiday season...and hope for an early spring to get back on the bike!"
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By: Patti Cross Plains, WI
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"I was completely satisfied with my experince at SPHD. On a Saturday two weeks prior my wife recieved a Birthday discount card from SPHD in the mail. She had bought me a shirt or something from you prior. We just looked at used bikes on the way out and noticed a 2003 Road King. It looked nice but didn't know what my 1999 softail was worth so just left. When brought my bike in to find out to my surprise only $5000 and my old bike and bought the 2003. In a matter of hours you're people got the financing done sold me a new coat a backrest for my new bike and even got it installed on a Saturday afternoon. You really have a great group of people and now have a lifelong customer.
Thank You"
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By: Jim Plain, WI
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"From the first time I walked in the door evryone at SPHD has been outstanding. When I was looking for a bike I knew what I wanted and searched for it a lot of other dealers and the level of customer service at other dealers can not even compare to SPHD. In fact it was after a full day of wasting tankfulls of gas and hours of disappointment dealing with other dealerships, I pulled into SPHD just before closing time and there was what I was looking for. From that point forward the experience has been outstanding. Sales, financing, parts, sevice and motorclothes have bent over backwards to help with anything I have needed. I carry a stack of business cards with me and pass them out wherever I go, telling everyone to save themselves the dissapointment and go right to the best."
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By: Rick Prairie du Sac, WI
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"As a long time customer I just wanted to add my two cents to the testimonials. Everybody that I've dealt with at Sauk Prairie H-D over the years has always provided good advice, and treated me right - answered my questions whether on parts, engine modifications, or the fit of pair of chaps. That's why I keep going back. Nice people, fun in-store events, and good deals to be had on bikes, and H-D merchandise. Thanks to Virgil and his many capable helpers! "
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By: Tom Madison, WI
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"I just had to say thanks to everyone in the service department for a job well done! We were on our way over to the Mississippi River with seven other bikes when my bike started leaking oil and my throttle was sticking. We were planning on stopping at Sauk just to check things out but HAD to stop since I was uncomfortable going further with my bike not running perfect. You're service department got me in right away and back on the road in 3 hours. All of this on a VERY busy Saturday afternoon. Had a great ride after that and no more leaks. The repair work was less than I thought it was going to be which was a nice surprise. Thanks again for getting us all back on the road as quick as possible! I will definitely stop again and recommend your dealership to friends."
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By: Michelle Milwaukee, WI
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"we recently purchased an 09 tri glide from another dealer, only because the wait for one at sauk was going to be longer. we really wished we had waited for one from sauk. we had some trouble with our new bike, and could not get the help we needed. we called brad at sauk and he immediately started the process to get our bike to his dealership to be repaired. he is very serious about customer satisfaction which was very refreshing after dealing with the other location. we will continue to take our bike back to sauk for service or repair.thanks again to brad and his service dept.,they got our bike in right away and had us back on the road enjoying our new trike. thanks again for caring about the harley cycles you sell and the people who ride them.!!!!!!!!!!"
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By: mike monroe, WI
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"Sunday June 28, I was riding nearby when my oil indicator light started flickering. Service Dept was closed, and you only had one tech doing oil changes. I was 100 miles away from home, and 20 minutes to close. Still, your technician Ron went the extra mile to help. He got the tools and checked my oil pressure and replaced the oil pressure switch so I could return safely to Milwaukee. Thanks Ron!"
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By: Daniel Milwaukee, WI
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"One nice day last week I rode to the shop to have a question answered about my E glide charging system. While looking around the bike, Terry noticed a nail in the rear tire. Very observent and probably save me trouble down the road. Thanks Terry and Sauk Prairie Harley."
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By: Jim Madison, WI
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"I'm about to turn 54 and I finally got to do what I've always wanted to do and buy a new HD. Vickie, Sherri and JR made it
an experience to always feel good about!!! Thanx, people!!"
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By: Dan Prairie du Sac, WI
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"We love Sauk Prairie HD. The customer service is outstanding. We drive past other HD dealerships just to come to Sauk. Great employees that love what they do and go above and beyond for the customer. Very knowledgeable, helpful staff! We will continue to make the drive to Sauk Prairie Harley Davidson! Thanks for everything!"
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By: Ben & Mary Sun Prairie, WI
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"You have the GREATEST staff around. This is our 2nd bike purchased from SPHD and both times we received warm and friendly service. Your staff really does CARE and it shows from the recepitionist, sales, parts, service, financing, and the owner. I do not hesitate to refer my FRIENDS to SPHD because I know they will be well taken care of. "
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By: KEN BROOKFIELD, WI
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"Already had a bike and talked to Chad about a trike. We had special needs automatic clutch and air transmission right hand operation.You guys did a fantastic job.Plus Paragone did some auwsome air brushing.Thanks to all
Fredric W. SHEPARD (Columbus,WI)"
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By: Fredric W. Columbus, WI
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"I can't say that I've ever had a negative experience at SPHD. You folks have ALWAYS gone above and beyond with me and I never hesitate to make a referral. Keep up the good work, it truly is appreciated. This past summer I had a slight mishap with my '03 Electra Glide Classic and of course because it's an anniversary edition it had custom paint. I went several weeks w/o a front fender and got a little tired of it so I spoke with Brad regarding my dilema. Brad stopped what he was doing and made a couple of phone calls and said he would call me when he heard back from his contacts. The next day Brad called me and said my newly painted front fender would be in by the end of the week and it was. How many people would go out of their way like that to help a customer. SPHD always does.
Top notch customer service is what brings people back. Thanks again. Carl"
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By: Carl Madison, WI
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"Vicki is very personable and helpful with no sense of pushiness. A very good experience for our first Harley purchase. Thanks!"
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By: Dan & Judi Waunakee, WI
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"We had a blow out on the rear tire the last week of Aug. hog called your dealer ship and the guys you had working in the service department got us in as soon as we got towed in and did a super job on our bike. I was so impressed that my wife and I both said the next harley we buy will be from you. We have also been in several times this summer and last and everytime we come to your place the service the people and the workman ship is perfect. Your help is second to none "
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By: tom marshfield, WI
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"I would like to thank Curt H. For finding the Bike that I was looking for. Thank you Jeremiah for all of your help throughout the process of buing my new scoot. Thanks Sheri you are a great person to work with as all of the employees at Sauk Prarie Harley Davidson. Every one makes you feel as thuogh you are a real part of thier family. Virgil you have the BEST Staff of anyone in this Country. We purchased my Wifes 1200 Custom in 2005 & now My Heritage from Sauk Prarie H.D. Will not go any where else to Buy a Bike because I know we won't get this Quality of Service anywhere else. Chanel keeps the clothing dept. running smooth. She always has a smile & a big Hello for us when we come in. Again THIS IS THE GREATEST DEALER IN THE COUNTRY. That is why we keep drivig 90 mi. to get here.Itis like going to vist your Family on the weekends.. Keep up the GREAT Work... Thanks Again Kerry King Sr. & Sherry King South Beloit Il. "
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By: Kerry South Beloit, IL
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"I had the opportunity to stop in at the Sauk City Harley dealership today. I wanted to write to let you all know how friendly I found all the people I came in contact with! Nikki was great, even tho I didn't fall for the Screaming Halloween mat in the dressing room, and JR spent quite a bit of time answering all my question and making me feel quite at ease. I feel that this type of personal service is what makes your business thrive. Thank you all for a great afternoon of shopping for me. I look forward to the day when I actually purchase a bike!"
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By: Terri Madison, WI
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"Sorry, no purchases as you were out of the starter clutch I needed on the Sept. long weekend.Even so, Jeff Mundt was absolutely fantastic and extremely understanding. He made all the right calls and found the part and help I needed to get me going for the remainder of my long weekend. He even went so far as to help push start my FLHT after it skidded down your outside ramp and didn't start as I tried to leave. I can't thank you enough for your help, you did everything possible, and put up with me hanging around until you found me a solution. Thank you. Sean Conroy, Whitemouth Mb. Canada."
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By: Sean Whitemouth, MB
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"I have bought may things from this dealership in the past for my other bike I got from a private seller. I have used the service department and have nothing but good things to say about the experiences with them. I have also worked with the accessories department and have nothing but good things to say about them. Have bought many things from the great Motorclothes staff. They are all great at helping me shop! Thanks Gals! Well most recently I traded in my baby my first bike a 1999 XLH 883 Sportster Hugger. It was a hard choice getting rid a true friend. Althought I do love my 2005 Softail Standard just a bigger improved verison of my old friend. I must thank the great staff at Sauk Prairie Harley Davidson for all their help espically Al, Jeremiah, Sheri, Jeff, Brad, and Jesse. Thank you Virgil you and your staff are the reason I keep coming back to the dealer who cares.
Thanks,
Shawn Shiveler"
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By: Shawn Middleton, WI
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"My wife and I visit your dealership often. We live in Milwaukee, but buy all our accessories and have all our service work done on our bikes done by SP. Very friendly and courteous staff. I'm sure our next purchase of a new bike will be at SP. Hopefully sooner than later."
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By: Jeff Milwaukee, WI
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"I purchased my 2005 Heritage Softail Classic several years ago from Vickie M. in sales, and from that date onto the present date, I and my wife, Elaine have felt like "family" at your dealership. We'll never forget how everyone has treated us, on every visit (and we make alot)to Sauk Prairie. Whether I need to buy some extra chrome or other parts for the bike, or other acessories, to when we need to buy some riding apparel, all the staff are "exceptional". Through our travels we have stopped at many other HD dealerships, but will still always comment on how these places were "nice", but nothing compared to SPHD....which is "off the charts". Wolf has built a very succesful business, with all his staff still remembering to "treat everyone like family". We have recommended SPHD to countless friends, whom will soon experience what we have enjoyed over the last several years...and will continue to. "Thanks SPHD...you ALL are truly the best in what you do". "
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By: Jon Hollandale, WI
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"I bought a new Ultra from ya'll in December of 04. It was delivered on Christmas eve to my son's house and it was perfect. All extras installed. Just "PERFECT". I drove on stop 1150 miles from here to get pick it up on January 1st. Curt, Jr., and everyone else that made this happen in such a short time and all over the phone I want to say, "THANK YOU". You all went way above what I ever expected ANY dealer to do. Then Febuary I made a second trip to have you attach the sidecar that I had ordered. The mechanics all worked past their quiting time to get it done and right. My hat is off to ALL. Yes it was 78' when my friend and I left Louisiana and 11' BELOW when we got there but it all was worth it. I WILL buy another bike and drive the 1150 miles oneway to get it anytime with this kind of service and caring. A special thanks also goes to WOLF for the owner that actually took the time to make it all happen. You were in the shop making sure that it was done and I was happy. I have never experienced this. You made buying my 14th Harley an experience that I will never forget. You are the "DEALERSHIP THAT CARES". I WILL be back, and from all of us in Louisiana, "LES BON TON ROULE" (Let the goodtimes roll). You did for me... THANK YOU ALL. D.E.A. DeViney, SR., DeQuincy, LA. "
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By: Doug DeQuincy, LA
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"January 2008
Dear Al,
Randy and I like all the staff at Sauk Harley Davidson. They are cheerful and attentive to helping us with all of our purchases in a friendly and family like way each time we are there. This letter is however kindly directed towards you.
I would like to take the time to commend you for assisting us with purchasing my 07 Sportster in November of 2007. I am a new rider and this is my first bike. You were very attentive to every need and concern that I expressed. You were quick to try different windshields and adjust the handle bars as well as address my questions or concerns. You took time to check things out without me even asking. Al you obviously did not disregard anything I was saying and directly spoke to me verses my husband. As a women that was greatly appreciated. You made me feel comfortable and confident with my decision far beyond the day of purchase. Your willingness and recommendations to help with changes that may have needed to be made after I purchased the bike was reassuring. You were patient and compassionate about not just selling me the bike. You are an asset to the operations at Sauk Harley Davidson. We look forward to working with you in the future.
Sincerely,
Randy and Deb
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By: Debbie Portage, WI
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"Just wanted to say that the overall experience with all the staff are so intergral to every aspect of the experience. My husband and I have never felt so welcome and had a feeling of being home as when you walk into the dealership. This is not only expressed when you purchase a new bike but also when you pick out special order parts to buying a new piece of clothing. Whatever it is it will keep us as LOYAL customers forever. We have the trust of your staff and the ability of everyone of them to make sure we are satisfied in all aspects. Bravo to instill such a sense of pride in not only the employees but I must say the customers too when we say we purchased at Sauk Prairie. Thanks again. And we definetly will be coming home on a regular basis. "
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By: Mike & Karen Rdigeway, WI
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"This dealership ROCKS!!
I live about 85 miles away, in Fond du Lac, but it's well worth the trip and a great ride there and back also. I've been there so often, I should work there! LOL
I purchased my very first Harley - 2005 Sportster 1200 Custom - from these people, at the ripe old age of 40. LOL They were very willing to negotiate, which many dealers DO NOT even consider doing these days. This is why they sell so many bikes. I send everyone I know to them if they're looking to buy a bike - used or new.
Everyone involved was so helpful, knowledgeable and fun! They made it so enjoyable and they truly cared about my concerns, questions and satisfaction. Financing was a breeze.
This is the ONLY dealer where I have service work done! I trust their work and staff 100%!
They also have the best storage deals around. My newer bike - well, not newer, but bigger & better, LOL - has the honor of going there every winter for warm, safe keeping, and great service/accessory work.
It's the only dealer I know of that makes a genuine effort to know their customers personally, greet you by name and make you feel right at home every time you walk through the doors.
I'll never go anywhere else! I plan on buying my next bike from them, and the next one after that, and the next one after that. LOL Road king Custom here I come!
Thanks for everything Sauk!! I Love Ya!!"
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By: ~Kerry - Brad's Sweetie - LOL Fond du Lac, WI
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"Purchased my 5th Harley from Sauk last month. Just a top notch dealership. Easy to see why they recently recieved another gold Bar and Shield award.
Mouse"
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By: Anonymous madison, WI
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"I have bought a few item (parts and accessories)online thru Sauk HD and when I got my first purchase the person that processed my order actaully took the time to hand write a "Thank You" I have only dealt with a few HD dealers but you guys go "Above and Beyond" Thanks"
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" You folks always keep me informed of whats going on at your dealership by postcards. I live in Racine and ride out to your store probably twice a month, not just for the ride but because I like your dealership better than any I have visited. Your people take the time to help when you need it, and your always greeted at the door. They show a honest intrest in you. I like having access to the outlet store next door. I can always count on your great popcorn and something to drink. When it comes time for my next bike purchase your dealership will be included on my shopping list. Thanks Mark Kechter"
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By: Mark Racine, FM
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"Once again I have to let you all know what a great job you are doing. I broke the shift lever on my '03 Ultra on a ride on Sunday. (I used duct tape to get home.) I called after 3:00PM on Monday to see if you had the part. (3 in stock)Tuesday at 9:00AM it was shipped to my work. Less then 18 hours and it was shipped over 250 miles. With service like this you are saying "sit on the couch and do your shopping". I would rather ride the 250 miles to do my shopping! So "SLACK OFF" with the GREAT service and "let me ride"! See you all shortly for service."
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By: Bruce St. Louis Park, NV
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"This was the best dealership experience I have ever had. I purchased my first Harley here and I wish I lived closer to have all my service done here also. Al and Vickie in sales were wonderful. Keep up the great work!!! See you in a few years to purchase again. Oh, by the way, I drove 850 miles for the best deal between here and TN. Thanks again for everything.
Nick Thomas"
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